These Terms and Conditions apply to the use of this website and to subscriptions ordered from [Company legal name: to be completed by the administrator] ("SMARTVEX", "we").
1. The service
SMARTVEX offers subscriptions of 1, 3, 6 or 12 months. The services, supported devices, number of connections and conditions included in each plan are shown on its plan page. Only the services listed for a plan are included.
2. Account
You may order with or without an account. If you create one, keep your password confidential. You are responsible for activity under your account.
3. Order requests
Sending the checkout form creates an order request with the status "Pending payment". It is not a payment. The contract is formed when we confirm your payment and activate the subscription. We may refuse an order request, for example if a plan is unavailable.
4. Prices and payment
Prices are shown in EUR on the plan pages. No payment is taken on this website: we send payment instructions to the email address you enter. [Whether prices include taxes: to be completed by the administrator]
5. Activation and duration
The subscription starts when it is activated after payment confirmation and runs for the duration of the plan. The expiry date is shown in My Account.
6. Renewal
Subscriptions do not renew automatically. You can renew from My Account or by sending a new order request.
7. Acceptable use
Subscriptions are for your personal use. You must not resell, share or redistribute your access, or use the service in breach of the law or of these Terms.
8. Cancellation and refunds
See the Cancellation Policy and the Refund Policy.
9. Availability and changes
We work to keep the service available but cannot guarantee uninterrupted access. We may change these Terms; the version in force when you order applies to that order.
10. Liability
To the extent permitted by law, our liability is limited to the amount you paid for the subscription concerned. Nothing in these Terms limits rights you have under mandatory consumer law.
11. Applicable law
These Terms are governed by [Governing law and competent courts: to be completed by the administrator].
12. Contact
[Company legal name: to be completed by the administrator], [Registered address: to be completed by the administrator], [Support email: to be completed by the administrator].