This policy explains how to cancel a SMARTVEX subscription.
1. No automatic renewal
SMARTVEX subscriptions do not renew automatically. When a plan reaches its expiry date it ends, unless you renew it.
2. Cancelling an order request
If you have not paid yet, you can cancel an order request at any time by contacting us with the order number. Unpaid requests are cancelled after [Number of days: to be completed by the administrator] days.
3. Cancelling an active subscription
Send a request from My Account or the contact page with your order number. We confirm the cancellation by email. Access ends [Immediately or at the end of the paid period: to be completed by the administrator].
4. Refunds
Whether a refund applies is explained in the Refund Policy.