How long does delivery take?
We ship within 1–2 business days, and FedEx or Aramex deliver in an estimated 1–3 business days after that: 2–5 business days in total. Once your order ships, you can follow it on the Track your order page.
Is shipping free?
Yes. Shipping is free on every order, with no minimum spend.
Will I pay customs or taxes on delivery?
No. Import duties and taxes are included in our prices and paid by us, so there is nothing extra to pay when your parcel arrives. See Shipping.
How do I track my order?
Choose the carrier named in your shipping confirmation (FedEx or Aramex) and enter its tracking number on the Track your order page.
What if the size doesn’t fit?
Exchanges are free: contact us with your order number and the size you need. You can also return within 30 days of delivery for a refund. See Returns and refunds.
How do I contact you?
Send a message from the Contact us page, or on Instagram (@mavr.iellea). Customer service is open Monday to Saturday, 9:00 to 18:00 (CET), and we aim to reply within 24 hours.
Is MONTAVERO part of MAVRIELLEA?
Yes. MONTAVERO is our menswear line — same checkout, free shipping, exchanges and returns.